GAZEX
16 Baletowa Street
02-867 Warsaw, Poland
E-mail / gazex@gazex.pl
Phone / +48 22 644 25 11
mon-fri, 8am to 4pm (CET)
Tax ID (NIP) / 5210447566
KRS / 0000091950
REGON / 012542051

Service Department

Status of service orders
service@gazex.pl


Complaints and returns

Complaints, returns
complaints@gazex.pl

Information required when placing a sales order
  1. List of devices:
    • number, type and model of gas detectors — specify for each detector:
      • calibration gas (detected);
      • for threshold detectors – the threshold concentration values for all alert thresholds expressed in %LEL or in ppm or mg/m3;
      • for measuring sensors – the measuring range of the sensor;
      • the purpose of the supervised zone;
      • types of other gases and vapors (interfering) if they may appear in the supervised zone (and their possible concentrations).
    • type of control unit (or number of subsystems with specified parameters or methods of cooperation with other building systems/supervised zone);
    • Nominal diameter and operating pressure of the shut-off valve (for GX system);
    • number and type of signaling devices;
    • the need for emergency backup of the system supply voltage (time of emergency operation in hours).
  2. Contact details of the company with tax identification number;
  3. Phone number of the person placing the order.
Information required when submitting an inquiry
  1. List of devices:
    • number, type and model of gas detectors — specify for each detector:
      • calibration gas (detected);
      • for threshold detectors – the threshold concentration values for all alert thresholds expressed in %LEL or in ppm or mg/m3;
      • for measuring sensors – the measuring range of the sensor;
      • the purpose of the supervised zone;
      • types of other gases and vapors (interfering) if they may appear in the supervised zone (and their possible concentrations).
    • type of control unit (or number of subsystems with specified parameters or methods of cooperation with other building systems/supervised zone);
    • Nominal diameter and operating pressure of the shut-off valve (for GX system);
    • number and type of signaling devices;
    • the need for emergency backup of the system supply voltage (time of emergency operation in hours).
  2. Alternatively, documentation according to which the offer will be prepared (block diagram, description for the project, floor plans);
  3. Contact details of the company with tax identification number;
  4. Phone number of the person placing the order.